River Road Veterinary Clinic services the upper valley region including the towns of Norwich, Hanover, Thetford, Lyme, Hartford and beyond. Our goal at River Road Veterinary Clinic is to provide consistent, quality medicine and surgery for large and small animals. Our professional team provides a clean, friendly environment with a special emphasis on compassionate care and understanding.
We are a team of professionals dedicated to the health and life management of your animals. Like you, our pets are an integral part of our family and have the right to expect the best medical and alternative care possible. We strive to share this philosophy with you in our actions and service.
We are intensely cognizant of our impact on the creatures and people around us, and of the enviroments we affect. We are committed to individually treating our clients with the respect and consideration they deserve; regardless of whether they are human clients, or the animal variety.
Congratulations River Road Veterinary Clinic!
The Small Business Commerce Association (SBCA) is pleased to announce that River Road Veterinary Clinic has been selected for the
2010 Best of Business Award in the Animal Husbandry category.
The SBCA Best of Business Award Program recognizes the best of small businesses throughout the country. Using consumer feedback and other research, the SBCA identifies companies that we believe have demonstrated what makes small businesses a vital part of the American economy. The selection committee chooses the award winners from nominees based off information taken from monthly surveys administered by the SBCA, a review of consumer rankings, and other consumer reports . Award winners are a valuable asset to their community and exemplify what makes small businesses great.
Upper Valley Reptile Group Fundraiser.pdf
We at River Road Veterinary Clinic highly value that owners fully understand the health issues and medical needs of their pets from obesity or behavioral issues to a cancerous tumor or kidney failure. Client education and understanding is crucial to practicing quality veterinary medicine and surgery.
At River Road Veterinary Clinic, we treat many different kinds of companion animals, including: cats, dogs, rabbits, guinea pigs, birds, snakes, lizards and turtles. Click on the image above for a detailed listing of our companion animal services.
Providing quality care for large animals, both pets and working animals, is a high priority at our clinic. Dr. Pinello and Dr. Veitch have experience with many types of large animals, including cows, horses, donkeys, ponies, sheep, goats, alpacas, and llamas. We also provide services for smaller farm animals such as chickens and ducks.
Dr. Pinello, a native of Bethel, VT, started River Road Veterinary Clinic in Norwich, VT, in 1985. She has a B.S. in Animal Sciences from the University of Vermont and an M.S. in Botany from Iowa State University. She worked for API doing product development of a yeast identification system before attending Cornell Veterinary College. She received her D.V.M. in 1982. She has incorporated alternative medicine into her practice by becoming a certified acupuncturist and dispensing herbal remedies in combination with traditional treatments. She lives in Norwich with her three cats and one horse.
Dr. Charles Berger, a graduate of Cornell Veterinary College, was the owner and medical director of Campus Veterinary Clinic in Berkeley, CA for 35 years. He was the veterinarian and served on the Board of Directors of the institute that oversaw the largest collection of captive wolves. He also served on the Board of Directors of the International Sled Dog Veterinary Medical Association and has been the veterinarian for over 30 sled dog races, including the Iditarod and Yukon Quest.
Martha White, Inventory Manager
Martha made a career in inventory management working in manufacturing and at a hospital. Then her intense love of animals brought her to work at the clinic. She has attended Inventory Management and computer classes at Claremont Vocational Technical College, UNH School for Lifelong Learning, and Franklin Pierce College. She and Punky enjoy traveling the United States in their motorhome.
Mary Sellmann, Receptionist
Mary has lived in Norwich for the last 30 years, after moving here from Pennsylvania with two small children and one chicken. Over the years she has had dogs, cats, horses, sheep, cows, turtles, squirrels, and a crow, so the opportunity to work at a veterinary clinic was very appealing. She says she loves her job because there is never a boring day at River Road Veterinary Clinic!
Carol Barraby, Receptionist
Carol Barraby just moved to Cornish, NH with her husband and son. She came to the clinic in July as a receptionist. She comes to us with a RN degree and is taking a Veterinary Technician Course to become more familiar with the animal systems. She is raising 4 pigs, 15 chickens, 3 dogs, and 1 cat along with her husband and son.
Barbara Crowe, Bookkeeper
Deb Hodges, Recycling Coordinator
Lilyann French, Technician
Lily has a degree in Animal Science from the University of New Hampshire. She has worked for River Road Veterinary Clinic for several years now. She always makes an effort to help any homeless animals in need, overseeing our adoption program here at our clinic. Lily enjoys being a Veterinary Technician and being able to help sick or injured animals become well again. She has a Boxer mix that she adopted from New Mexico while living in Colorado and an old cat friend that she adopted while attending college from a NH shelter.
Jamie Allard, Technician
Jaime is a recent graduate of the Vermont Technical College with a degree in Veterinary Technology. She is a vermont native from Irasburg, VT currently living with her sister in Bradford, VT. We appreciate Jaime for her compassion and enthusiasm for all animals from baby chipmunks to draft horses. Jaime enjoys helping with all the homeless cats at our clinic and recently saved two baby kittens by bottle feeding them. We appreciate her dedication, her high energy and positive attitude keeps us all smiling.
Wendy Allen, Technician
Wendy has experience with both large and small animals. Wendy has a passion for horses and teaches and trains at Seventh Heaven Farm in her free time. She has seven horses of her own and a very bouncy pitbull/boxer cross named "Remmy". She is NARHA certified and is a level 2 (ARIA) certified. Wendy also specializes in Natural horsemanship and is combining both classical dressage training with Natural horsemanship. Wendy loves the ins and outs of veterinary medicine and has been a great assett to our veterinary technician team. Her love and knowledge of horses is very much appreciated by other staff and our clients. Not only is she amazing with horses but also with our small animals that visit our clinic.
Elisa Speckert, Technician
Elisa is 25 years old and lives in White River Junction , VT with her son, Lucas, and her two dogs. They have a tiny, white, long haired Chihuahua named Yoda, and a 3 yr old Basset Hound named Samoa. In her spare time Elisa likes to read, paint, and hike with her dogs. Elisa grew up un the Upper Valley and graduated from Hartford High in 2004. Elisa has a Bachelors Degree in Animal Science and graduated from UVM in 2008. Elisa has been working as a Technician for the past three years. We are fortunate to have Elisa as part of our team. She is very detail oriented and extremely knowledgeable in animal medicine making Elisa invaluable as both a technician as well as a receptionist. She also says she loves working as part our our team!!
Veterinary Acupuncture Services
We have made great advances in the field of medicine for both humans and animals, but there are ancient practices that have proven their effectiveness over time. Veterinary acupuncture is one such practice that has been growing in acceptance in the U.S. for treatment of many different ailments. Dr. Pinello is certified to perform acupuncture on animals and has experienced success in treating a variety of ailments, for instance providing relief from the pain of arthritis in aging dogs. Certification is obtained through organizations such as the American Academy of Veterinary Acupuncture. Certification through the AAVA includes the following:
"1.An individual who is a citizen of the United States and is a licensed
graduate of a college or school of veterinary medicine and who has taken
and successfully completed an AAVA approved veterinary acupuncture course
or an equivalent program in Traditional Chinese Medicine and/or acupuncture.
In addition, a minimum of ten (10) hours of AAVA approved continuing education
must be completed every two years.
2.The individual must make application for membership on an approved
form, including certification of veterinary license in good standing by
their state regulatory agency."***
Acupuncture can aid in the treatment of many illnesses and conditions of the following animal groups:
*Equine
*Canine
*Feline
*Ruminant
*Llamas/Alpacas
*Some Exotics
Chinese herbal remedies are another alternative service that is available upon request.
For more information about alternative medical treatments offered, click here, or contact Dr. Pinello directly
***Extracted from the American Academy of Veterinary Acupuncture website, www.aava.org 07/16/2010
Pet Insurance Zone
Website offering pet owners resources and information about pet insurance.
Angels Among Us Pet Hostel
Established to meet the need in caring and relocating pets that temporarily can not be cared for by their owner.
Center for Advanced Veterinary Care
This care center provides a broad range of radiology modalities and advanced diagnostics.
National Animal Poison Control Center
The APCC is a resource for any animal poison-related emergency.
Dover Veterinary Hospital
This hospital offers advanced care in internal medicine, ophthalmology,and surgery.
National Wildlife Rehabilitation Association
An information web-site on providing aid and then survival to injured, orphaned or distressed wild animals.
Veterinary Partner
This site supports you in the care of your pet.
Companion Animal Parasite Council
New England Veterinary Oncology Group
N.E.V.O.G. offers radiation therapy, a CAT scanner and chemotherapy for animals.
Petfinder
This web-site has information on animal shelters, adopting a pet,
volunteering to help pets, and now you have a pet what to do.
Fronline
An excellent informational site about fleas and ticks.
Burlington Emergency and Veterinary Specialists
24 hour critical care with doctors and staff who have
advanced training in emergency and critical care medicine
that enable them to handle the most life-threatening conditions.
(802) 863-2387
Veterinary Diagnostics Center for Canines
DNA tests that are available for dogs.
Handicapped Pets
This site has products, services, and support for elderly,disabled and handicapped pets.
Employment
Sorry, we currently have no positions available.
Ongoing:
Dr. Pinello places high value on opening the clinic to people interested in learning more about veterinary medicine. If you are an interested high school or college student or an adult considering a career change, please call or email Dr. Pinello or Martha White for information about volunteer opportunities.
Testimonials
Thank you Dr. Pinello for my acupuncture treatments. I can play, go upstairs, get up off the floor and not have to lie down in the middle of eating. I go for long walks and can still move the next day. It feels so good to be able to bounce around and run a little and not hurt all the time. I look forward to seeing again. Thank you, Thank you
Yukon
We deeply appreciate the kindness that you extended to us and to Breezy. It was difficult to watch her age but we find comfort in knowing that your wisdom and care extended her life and gave it quality.
Lu and Jerry
You will never know how much we appreciate all of the concern and love you have shown us. You are the best. Thank you again for everything. Love and hugs from my mom and dad and licks and barks from me.
Gypsy Woman
Thank you from my heart for your care and condolences of Bill. He was super specimen of the animal world. We had a great love affair. I miss him daily. You all did so much for him and me. I am indebted to you forever.
Millie
Nearly twelve years ago I was fortunate enough to receive from you two four month old girl kittens who had been born under a porch in Vermont. Their owner had given them to you. Your office called to inquire whether I might be interested in these fluffy girls. I took them home and it was love from me first, the girls werent so sure. They finally grew to trust me. Sadie, Samantha and I had many years of affectionate interaction. They had the run of the house. In 2004 I lost Samantha, then most recently Sadie. Although they are now both gone I continue to thank you for having given them to me.
Alexandra
Thank you for your incredible care, encouragement and undivided attention towards out best pal Calloway. Your team dedication and mission to provide the most appropriate care is an outstanding service to pet owners. From the tender and practical doctoring and the smiles you all were there for us. No wonder Calloway loved his visits so much. Thank you all for doing what you do. It is appreciated tremendously. He was the best dog ever.
Jo & Malcolm
Thank you for being so caring and kind with My Little Girl Punky. You gave me anther seven months of joy with her. I knew she was in good hands when you were all taking care of her. I feel pretty fortunate to have gotten to know all the Angels at River Road. You are all so special.
Larry & Deb
Thank you so much for the great care you had given our dog Saddie over the years. We were comforted knowing that she was with very compassionate and caring people. Your efforts are appreciated more than you will ever know.
Vicki & Peter
My family and I want to sincerely thank you for the wonderful and sensitive care you provided to our Golden Retriever, Hank, during these difficult days. From the acute management of his illness, to your compassionate end of life care, your office was superb, and we are deeply grateful.
Larry & Nora
To the entire wonderful staff at River Road Vet Clinic, thank you for all the kind card, thoughts and for all the wonderful treatment Keiko received for almost seven years of life. She certainly enjoyed going to the clinic. Thank you and Spot the cat thanks you.
Len
Thank you for taking such great care of our most beloved friend, Fletcher. He meant the world to a whole lot of people. We were complete strangers to you and you took us in and comforted me and Fletcher. You gave me answers that I needed and were so incredibly gentle and kind. Words cant express how thankful I am to you all. You are all truly amazing. I knew in my heart that he was treated carefully and respectfully and that makes it a little easier to get through this.
Leanne
I am the beauty that Dr. Pinello saved. Fearlessly driving through a raging storm, courageously operating with only flashlights for light. Having never performed this kind of surgery before, she was guided by the vets at the big hospital. She saved my live in more ways than one. After months of medicine and miles of bandages, hours of ground work to rebuild, my muscles and a new furrier Im as good as new. Several rides 8-10 miles dont bother me at all. I run and play in the pasture all the time. Thank you all.
Blazy
I just want to let you know how much I appreciate everyones help in my moment of need. I had never been to your clinic before, my cat was in a very serious situation where she needed surgery on the spot, and you welcomed me as if I had been a client for years. The staff made all kinds of changes in the schedules that day so they could focus on saving my pet and her babies. I was very upset and scared and Dr. Pinello reassured me that your staff would do everything possible for my pet, and you did.
And I THANK YOU for that.
I still have my very loved Cini and 2 of her babies that you were able to save, and they are doing well. There is no way I can ever thank you enough for what you did for us.
Deb
Pets for Adoption
Hi! I'm Sweetie and I need a home!
Sweetie is a 10 year old female cat that has double paws! Sweetie was a companion to a 93 year old woman. She is looking for a home without other animals; a home on the quieter side. She is affectionate but shy at first, when comfortable with you she warms up quickly and loves to purr and have her head scratched.
Autumn
Blaze
Hi! I'm Autumn, and I need a home! ;-) I am about a year old, have short hair and am mostly white with brown tiger markings. I've been told I have dazzling golden eyes. I am very playful and affectionate, and I love kids and other animals.
Take me home with you!
We have a new dog named Blaze that needs a new home. She is a 2yr old, female jack russell terrier. She was very loved but needs alot of excercise and attention. She is good with kids and most other dogs, probably not cats. She is very affectionate and friendly, Blaze needs a very active home that has time to excercise her daily and provide alot of attention for her.
Clinic hours
Monday-Friday 7-530 (8-5 for appointments)
Saturday 7-2 (8-1 for appointments)
Ultrasound by appointment
Farm calls
Monday-Friday or by emergency
Surgeries are scheduled M-F or by emergency
Ultrasound by appointment is usually
available one day per week.
Emergency care
Provided 24 hours a day, 7 days a week.
Call 802-649-3877.
The answering service will page the
veterinarian on call who will immediately
return your call.
Mail:
River Road Veterinary Clinic
PO Box 309, Norwich, VT 05055
Visit:
Route 5 North in Norwich, VT
Call: 802-649-3877
Fax: 802-649-1345
Email: (not for emergencies)
RRVC_valley.net
Directions
From the North:
Take interstate 91 south to Exit 13. Turn left off the exit. Go 0.4 miles and turn left at the traffic light (before the bridge). Go 1.1 miles then merge left on to Route 5 North. Go 1.3 miles and you will see River Road Veterinary Clinic on your left.
From the South:
Take interstate 91 north to Exit 13. Turn right off the exit. Go 0.2 miles and turn left at the traffic light (before the bridge). Go 1.1 miles then merge left on to Route 5 North. Go 1.3 miles and you will see River Road Veterinary Clinic on your left.
From the West:
Take interstate 89 south to interstate 91 north to Exit 13. Turn right off the exit. Go 0.2 miles and turn left at the traffic light (before the bridge). Go 1.1 miles then merge left on to Route 5 North. Go 1.3 miles and you will see River Road Veterinary Clinic on your left.
From the East:
Take interstate 89 north to interstate 91 north to Exit 13. Turn right off the exit. Go 0.2 miles and turn left at the traffic light (before the bridge). Go 1.1 miles then merge left on to Route 5 North. Go 1.3 miles and you will see River Road Veterinary Clinic on your left
